Focused Change Management for Reliability Initiatives and the Reliability Game®
Day 1-2 by Steve Thomas, Author, The Journey to Improved Business Performance
Day 3 by Bruce Hawkins, Management Resources Group, Inc.
May 1-3, 2012 or October 9-11, 2012
Implementing technically valid reliability improvement methods often fail to achieve the results envisioned at the onset of the project.
In this training course, you will learn how to successfully implement and sustain the change resulting from the reliability improvement initiative.
The first two days of the course provide you with a deeper understanding of what is involved and required to successfully implement and sustain change.
It includes:
- The basic concepts and misconceptions about change management.
- Understanding the difference between non-linear (change-focused) thinking and project-focused linear thinking.
- The Change Pyramid. Task-based change is only the first level. There are two additional levels that must be addressed: the strategic aspects (the eight elements of change) and organizational culture.
- The Web of Change – a tool used to measure change in the form of a radar or web diagram showing the interrelationships between the elements of change.
- The Goal Achievement Model – a tool that helps develop goals into measureable activities.
- Understanding that simply completing goals is not sufficient. Outcomes and impacts of what you are doing need careful consideration. Negative impacts must be reconciled.
- Change Root Cause Failure Analysis or how to figure out how to improve once the areas of opportunity are identified.
Measurement of success through the use of audits and reapplication of the Web of Change survey.
Day 3 of this course is The Reliability Game®, which lowers resistance to change by letting people experience the transition to a new, proactive environment. Players learn to "follow the money" to proactive behavior and cooperation.
About the Reliability Game®
Encourage a Proactive Reliability Culture
Trying to change organizational culture is often challenging, but it is also very rewarding. The primary obstacle is that people have a hard time "seeing" the objective. MRG's Reliability Game® is the solution to this problem. This simulation clearly demonstrates the value of proactive reliability practices and the positive effect on the bottom line. It is an educational, fun way to create a common understanding of your reliability business goals.
The Reliability Game® has been successfully employed at many Fortune 500 companies including: Agrium, ALZA, Boise Paper, Bristol Myers Squibb, Bruce Power, Budweiser, Cargill, Chevron/Texaco, Cleveland Cliffs, DCP Midstream, Entergy, GE/Bently Nevada,Harley-Davidson, Hovensa, Johnson & Johnson, Mittal Steel, Owens Corning, Praxair, Purac, Rocketdyne, Salt River Project, Texas Genco, TXU Mining, Westar Energy
The Reliability Game® What do you learn by playing the game?
The Reliability Game® is designed to teach participants how to make the transition from a reactive to a proactive maintenance environment. They will learn to "follow the money" and further their understanding of the business potential of reliability.
Participants will learn:
- The Financial Opportunity Associated with Proactive Maintenance
- Where the Money Goes
- How to Stop Wasting Money
How is it used?
- Corporate Training Programs
- Work Process Redesign & Implementation
- Management Training Programs
- Plant Initiative Support
- Part of Comprehensive Reliability Implementation
- Introduction to Proactive Reliability
- Philosophy
- Team Building Exercises
- Change Management Initiatives
The Reliability Game® is played by teams of four people who will assume one of the following roles:
- Finance Manager
- Purchasing Coordinator
- Maintenance Resource Planner
- Operations Coordinator
The concept is simple: each team determines the best way to manage their equipment, money, time, labor and material resources. Throughout the simulation, each team's fi nancial performance is tracked and discussed, creating a competitive atmosphere. By the game's end there is typically a greater appreciation for the value of reliability and the entire reliability philosophy.
We recommend that all functions of the organization participate in The Reliability Game® in order to develop a common frame of reference and a team mentality.
